I purchased my fiance 3 pairs of silk trunks. These were his first time having silk trunks and he is in love! They are extremely high quality and fit amazing. There was an issue with my order and I had to work with customer service. They were nothing but kind and professional. I'll happily continue to give this company my money in exchange for quality products and service. 10/10 recommend.
I love my bonnet . I was going to message you to have another one made ! The adjustments you made for a custom fit are perfect and the quality is great !
My bralettes are so comfortable, it's like I'm wearing nothing at all. It's extremely hard for me to find bralettes that are comfortable, no rubbing or digging in. I'll definitely be back for more!
Just wore my new bikini panties for the first time and I am absolutely delighted. The feel is second to none. As a guy who prefers briefs over boxer shorts, I have to say that they fit perfectly with plenty of room for the boys.
Just received my first order that included these silk boxers. They are by far the most comfortable boxers I have ever worn. The silky feel makes it feel like you have almost nothing on. Fit is perfect. Will definitely be buying a few more pairs.
Is it possible to get a product customized (size, colour, style)?
We love custom orders! Most of our products can be customized in size, colour and style. Most product listings have a customized version, with the word "Custom" in product title. Or, please visit our Custom Order page to find the product you’d like to customize. Custom orders usually take 4-6 weeks to complete (custom scarves take 6-8 weeks).
If you are interested in creating something that we don't carry in our shop, please share more information with us at info@softstrokessilk.com. If you have pictures, that’s even better. If you would like us to replicate an item, for example, a vintage dress, you can mail it to us.
Some unique items we have created in the past include hair bows, retro-style lingerie, massage table headrest covers and silk lingerie bags.
How can I be sure the fit is correct?
Please refer to our size chart (usually the last image in the product listing) to find your size in our system. If you are in between sizes, we recommend that you size up. You can also order a customized item for a perfect fit.
We require different measurements depending on the item you choose. This is noted in the item description.
Please measure using a tape measure. If you don’t have one, an easy alternative is to measure yourself using a thread, then measure the thread using a ruler. The tape should be snug but not uncomfortably tight.
If you are buying lingerie or loungewear, we recommend measuring without any clothes on. If you are buying blouses, then keep the bra on.
When will my order be shipped?
Preparation time is 1-3 business days for regular products, 4-6 weeks for customized products and 6-8 weeks for customized silk scarves.
If you need to place an urgent order, contact us at: info@softstrokessilk.com / 647-242-2392.