- We will gladly include a handwritten note on your behalf. Select the "add gift message for free" option at check out
shipping
Canadian Customers:
- Default Free Shipping: regular mail does not include tracking. Once your order is dispatched, we have no control over the shipping status. Standard delivery time is 1-2 weeks for Ontario customers and 2-3 weeks for other provinces
- Tracked Shipping: upgrade at check out. Standard delivery time is 5-7 business days
- Xpress: upgrade at check out. Standard delivery time is around 4 business days
- Free Pick Up: Toronto customers can arrange for pick up from the Liberty Village area. Please message us
US Customers:
- Standard shipping is via Chit Chat with tracking. Standard delivery time is 5-7 business days
- Upgraded shipping is via Canada Post Xpress. Standard delivery time is 3-5 business days
UK, European Union, Australian, and New Zealand Customers:
- Standard shipping is via Chit Chat with tracking. Standard delivery time is 4-5 weeks
- UK & EU customers: Please leave your phone number in comments when checking out as it is required for shipping
Other International Customers:
- Standard shipping does not include tracking. If you'd like to get tracking, please contact us for the shipping rate
return
- As our products are personal items, we do not accept returns or exchanges. However, if an issue comes up, please let us know. We will try our best to assist you
- If you didn't receive your order, please contact us within three months from the date of purchase