material

care

• Option 1: Handwash and hang to dry
• Option 2: Machine washable in a garment bag and hang to dry

packaging

We are reducing our environmental footprint:
• - Our scrunchies are shipped without plastic packaging. They are only handled by the people who made them and the shipping staff, in a sanitary environment.
• - If you prefer extra packaging for more peace of mind, please add a note when checking out

gifting

shipping

• Please note: All carriers are experiencing delays under the impact of the pandemic.

Canadian Customers:
• - Tracked Shipping: Standard delivery time is 5-7 business days
• - Xpress: upgrade at check out. Standard delivery time is around 3 business days
• - Free Pick Up: Toronto customers can arrange for pick up from the Liberty Village area. Please message us

US Customers:
• - Standard shipping is via Chit Chat with tracking. Standard delivery time is 5-7 business days
• - Upgraded shipping is via Canada Post Xpress. Standard delivery time is 3-5 business days

UK, European Union, Australian, and New Zealand Customers:
• - Standard shipping is via Chit Chat with tracking. Standard delivery time is 4-5 weeks
• - UK & EU customers: Please leave your phone number in comments when checking out as it is required for shipping

Other International Customers:
• - Standard shipping does not include tracking. If you'd like to get tracking, please contact us for the shipping rate

return

• - Due to the personal nature of this item, we do not accept returns or exchanges. If an issue comes up, please let us know. We will try our best to assist you.
• - If you did not receive your order, please contact us within three months from the date of purchase

Customization & Bulk Order

• - We offer discounts and free upgraded shipping on bulk orders.
• - We can also customize the size and style for bulk orders only.
• - Please message us for details

note

social media