material

• - 100% long strand natural mulberry silk
• - 19 momme
• - Silk Charmeuse
• - Extra thick elastic

Benefits of Silk

• - Less friction: Silk's smooth surface prevents hair from breaking or tangling
• - Eco-friendly: Silk is 100% bio-degradable

care

Hand wash
• 1. Soak scrunchie in a container filled with mild soap and lukewarm water for a few minutes only
• 2. Wash and rinse by gently squeezing the scrunchie under running water
• 3. Hang to dry

Machine Wash
• 1. Place the scrunchie in a mesh laundry bag and wash on the gentle cycle and cold water setting
• 2. Hang to dry

packaging

We are reducing our environmental footprint:
• - Our products are shipped without plastic packaging. They are only handled by the people who made them and the shipping staff, in a sanitary environment.
• - If you prefer extra packaging for more peace of mind, please add a note when checking out

gifting

shipping

• Please note: All carriers are experiencing delays under the impact of the pandemic.

Canadian Customers:
• - Free Shipping: regular mail does not include tracking. Once your order is dispatched, we have no control over the shipping status.
• Standard delivery time is 1-2 weeks for Ontario customers and 2-3 weeks for other provinces
• - Tracked Shipping: Standard delivery time is 5-7 business days
• - Xpress: upgrade at check out. Standard delivery time is around 3 business days
• - Free Pick Up: Toronto customers can arrange for pick up from the Liberty Village area. Please message us

US Customers:
• - Standard shipping is via Chit Chat with tracking. Standard delivery time is 5-7 business days
• - Upgraded shipping is via Canada Post Xpress. Standard delivery time is 3-5 business days

UK, European Union, Australian, and New Zealand Customers:
• - Standard shipping is via Chit Chat with tracking. Standard delivery time is 4-5 weeks
• - UK & EU customers: Please leave your phone number in comments when checking out as it is required for shipping
Other International Customers:
• - Standard shipping does not include tracking. If you'd like to get tracking, please contact us for the shipping rate

return

• - As our products are personal items, we do not accept returns or exchanges. However, if an issue comes up, please let us know. We will try our best to assist you
• - If you didn't receive your order, please contact us within three months from the date of purchase

Customization & Bulk Order

• - We offer discounts and free upgraded shipping on bulk orders.
• - We can also customize the size and style for bulk orders only.
• - Please message us for details

note

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